If, because of extenuating or other acceptable circumstances, the student has withdrawn from the course(s) after the published deadlines. The student must complete and submit the Tuition Appeal Form, a brief personal statement, and supporting documentation for consideration to receive a tuition and/or fee adjustment.
A Tuition Appeal is required for an exception to University Policy for Tuition and Fee adjustments only. Tuition Appeals do not cover Housing charges and/or Insurance charges. Nor do they apply to balances caused as a result of refunds previously processed (ie-reversal of financial aid)
- Student must be withdrawn, with the Registrar, from all course(s) for which they are submitting the Tuition Appeal. Appeals for courses not withdrawn, will not be considered, and will be denied.
- No refunds will be issued on appeals outside of the current term.
- Only 2 tuition appeals will be accepted within a 5-year period.
- Appeals will not be considered on outstanding balances older than 3 years.
Please be advised that filing a tuition appeal does not exempt your account from the assessment of collection and/or financial penalties when applicable. Please pay tuition and fees when due. Collection fees are not appealable charges.
Helpful information in regard to other departments policies:
- If seeking a retroactive withdrawal to submit a Tuition Appeal. Please visit the Registrar’s Office for petition forms.
- If you are attempting to appeal your financial aid, waiver or scholarship. Please visit the Financial Aid and Scholarship’s Office. The appeal forms are found under maintaining aid.
- If you are attempting to cancel or appeal Housing and Residential Education (HRE) charges, you will need to contact HRE.
Acceptable Supporting Documentation:
The burden of proof rests with the student to submit documentation of circumstances that prevented the student from adhering to the U of U policies and procedures. All statements in the appeal must be concise and accurately documented. This documentation may include, but is not limited to the following:
Statement from the physician or hospital on official letterhead that provides:
- Dates of treatment that should be during the term you are appealing
- Dates of hospitalization or confinement, recuperation period, release from treatment
- Patient's name
- A statement from the physician specifically stating that you were unable to attend school
- Physician’s signature
- Please do not submit medical bills or insurance claims.
Deployment papers if the student’s military unit was activated and deployed during the semester.
- Certificate of death, obituaries, or funeral program
- Relationship to the deceased
- Letters of non-attendance must list the student’s name, UID, term, course name and number, statement from the instructor that the student did not attend the course(s), and the signature of instructor.
- Emails are acceptable, if they come directly from the instructor, email must include the same information listed in “4a”.
Special circumstances beyond the student’s control may be considered:
- Must be documented on letterhead by source that supports the claim
- Official documents to substantiate claim
- Special circumstances must include the dates of the occurrence, which should coincide with the dates of the term you are appealing.
Tuition Appeal Instructions:
- Students must be withdrawn from the class(es) they wish to appeal.
- Please write a clear explanation of the reason for the requested exception, and include a list of the class(es), with credit hours, that you wish to appeal.
- Complete all requested information on the Exception to University Policy-Tuition Appeal form.
- Provide all the documentation needed to support all claims on the appeal.
- Incomplete appeals, appeals without a signature and appeals lacking supporting documentation will not be considered and will be denied.
Once completed, submit the appeal form and all documents to:
MAIL: University of Utah
Income Accounting Office
201 S 1460 E Rm. 165
Salt Lake City UT 84112
IN PERSON: Student Services Building (Bldg.40) Rm. 155 (cashiers window)
The review process may take 6 to 8 weeks. Students will be notified of the group’s decision by mail to the mailing address provided on the appeal form.